NeuroFace Privacy Policy

Effective date: 05.03.2025

1. Introduction

This Privacy Policy explains how we collect, process, and protect your personal data in connection with your use of the www.neuroface.pl platform. We care about your privacy and ensure compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection and Amendments and Supplements to Certain Acts, as amended (hereinafter referred to as the "Personal Data Protection Act").

The website is owned by "lukols.com" Łukasz Olszewski, registered in the Central Register and Information on Economic Activity (CEIDG) at Chmielna 2, unit 31, 00-020, Warsaw, with the identification number NIP: 8652580482, REGON: 522493599. The platform is provided solely for publishing educational and informational content on the Blog and allowing users to subscribe to the newsletter.

BY USING THE WEBSITE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY. If you do not agree or cannot make this commitment, you may not use the Platform. In such a case, you must:
(a) delete your account or contact us to request the deletion of your information, and
(b) cancel any subscriptions through the features provided by the relevant services.

2. Definitions Used in This Privacy Policy

This Privacy Policy constitutes a binding legal agreement between you and "lukols.com" Łukasz Olszewski ("lukols.com," "we," "us," or "our").

• "Client," "You," and "Your" – refer to any person using the website in any way.
• "Platform" – refers to the website www.neuroface.pl, which serves to publish educational content and allows users to subscribe to the newsletter and use the contact form.
• "Newsletter" – refers to emails sent to users who have given their consent, containing information related to the platform’s activities.
• "Contact Form" – a tool available on the website that allows users to submit inquiries and contact the administrator.

We reserve the right to unilaterally amend this Privacy Policy at any time. The new version of the Policy takes effect on the day after its publication on the platform. Users will be informed of any changes via email, a notification on the platform, or upon their next login.

3. Data Controller

The administrator of your personal data is "lukols.com" Łukasz Olszewski, based in Warsaw, contact: contact@neuroface.pl.

4. What Data Do We Collect?

Currently, the NeuroFace platform is only available in a web version and provides access to a Blog where articles are published. Users do not have any additional functionalities other than subscribing to the newsletter and using the contact form. As a result, we process the following personal data:

• Email address – voluntarily provided by the user when subscribing to the newsletter via mailerlite.com.
• Name and surname – voluntarily provided by the user in the contact form to allow identification of the correspondent.
• Message content – provided by the user in the contact form, processed to respond to inquiries.

5. Health Disclaimer

The platform is not a healthcare provider in any way. Ensuring the privacy of client data is our priority. All processes comply with GDPR. The information obtained through the platform is not intended for critical situations or cases requiring medical assistance. If you need medical help, treatment, or a diagnosis, you must contact your doctor or healthcare provider.

6. Purpose of Data Processing

Your data is processed solely for the following purposes:

• Sending newsletters containing updates, blog posts, and other platform-related information.
• Maintaining contact with individuals interested in the content published on the platform.
• Responding to inquiries submitted via the contact form.

7. Legal Basis for Data Processing

The processing of your personal data is based on your voluntary consent (Article 6(1)(a) of GDPR), which you express by subscribing to the newsletter or sending a message via the contact form.

8. Transfer of Personal Data

Your data may be shared with email marketing tool providers, such as mailerlite.com, which is responsible for sending the newsletter. We do not sell or share your data with third parties for marketing purposes.

9. Data Retention Period

Your data will be stored:

• Until you withdraw your consent, i.e., unsubscribe from the newsletter.
• For the time necessary to respond to inquiries submitted through the contact form, after which the data will be deleted.

10. User Rights

You have the right to:

• Access your data – request confirmation of whether we process your personal data and access the data.
• Correct data – if your personal data is incorrect or incomplete, request correction or completion.
• Restrict processing – request a limitation on processing in certain situations, e.g., if you contest the accuracy of the data or object to its processing.
• Data portability – receive your personal data in a structured, commonly used format and transfer it to another data controller.
• Object to processing – oppose data processing if it is based on our legitimate interests.
• Withdraw consent – if processing is based on consent, withdraw your consent at any time.
• Lodge a complaint – if you believe your data is being processed unlawfully, file a complaint with the President of the Personal Data Protection Office.

To exercise your rights, contact us at contact@neuroface.pl. We will respond to your request within 30 days of receiving it.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published on the platform's website.

12. Acceptance of These Terms

By subscribing to the newsletter or contacting us via the contact form, you explicitly consent to:

• The storage and processing of your personal data submitted through the contact form or newsletter subscription solely for the purposes outlined in this Privacy Policy. These purposes may include sending you information and reminders via the platform or to your email address.
• We will not share your personal data with third parties unless otherwise stated in this Privacy Policy.

13. Cookies Policy

13.1 What are cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) that are used to ensure the proper functioning of the website and its optimization. Cookies can also be used to analyze website traffic and personalize content.

13.2 What types of cookies do we use?

On the www.neuroface.pl platform, we use the following types of cookies:

• Essential cookies – Enable the proper functioning of the website, such as user login and session settings storage.
• Analytical cookies – Help us analyze how users interact with the platform, allowing us to improve its performance (e.g., Google Analytics).
• Functional cookies – Remember user preferences, such as language selection.
• Marketing cookies – Allow the display of personalized advertisements based on user activity.

13.3 How to manage cookies?

During your first visit to the website, you have the option to accept all cookies or customize their settings. You can also change your cookie preferences at any time in your web browser settings. Most browsers allow you to:

• Block cookies
• Delete stored cookies
• Configure notifications for cookie storage

To learn how to manage cookies in your browser, visit the help section of your browser.

13.4 Changes to the Cookies Policy

We reserve the right to modify this Cookies Policy at any time. Any changes will be published on our website.

14. Contact

If you have any questions regarding this Privacy Policy, the practices of this platform, or if you wish to exercise your rights related to your personal data, please contact us at email: contact@neuroface.pl

We will respond to your request within 30 days of receipt.